Hotel Success Handbook

Why employ staff at vast expense and then not utilise them thoroughly? A recent survey by Learndirect Business found that nearly two thirds of the people surveyed felt that they had talents that were not being called upon.

Just see if you are guilty of any of these excuses…

• “It takes too much time to explain, I can do it quicker”
  In the short-term yes, but in the longer term if you delegate you are saving time
• “They aren’t yet capable”
  And never will be unless you start incorporating delegation as part of your people’s development plans
• “No-one, except me, is up to it”
  Maybe, but are you being too much of a perfectionist? Does the task need such a degree of excellence? If not, maybe someone can do the job adequately in less time
• “I enjoy these tasks – losing them would make my job less interesting”
  In the longer term, improvement in staff morale and performance will make your job easier and just as enjoyable
• “I delegate some things – the things I hate”
  Consider whether simply discarding and offloading work you don’t want to do is the most effective way to develop and motivate people
• “If someone else does it I’ll lose control and respect”
  You’ll lose more control and more respect by not devoting enough time to managing the whole business effectively because you are too wrapped up in the detail

If you could delegate more click here to download the full article on 6 steps to effective delegation.