Caroline Cooper
I am a professional business coach and trainer, specialising in one to one coaching, mentoring and training with hospitality businesses. My key focus is in helping owners of independent hotels, conference centres, spas and restaurants make their businesses more successful and more profitable through increasing sales, controlling costs and improving productivity.
In addition to one to one coaching and handholding to focus on specific business challenges I run open or in house seminars, and training workshops on effective business leadership, and team development. See my website at zealcoaching.com to access related on line resources to assist with things to do on a day-to-day basis to grow your business and help it run smoothly.
My hospitality career spans more than 25 years, in a combination of operational and support roles from hotels to event catering, conference centres and contract catering.
I hold a diploma in Corporate and Executive Coaching and am a certified NLP (Neuro-Linguistic Programming) practitioner. I also hold member status of the Institute of Hospitality, and sit on the South East Regional committee of the British Hospitality Association.