Hotel Success Handbook Cover
Lucy and Caroline work together to combine their experience and knowledge of marketing and sales. As a hotel, B&B and guest accommodation owner or manager you get joined-up no-nonsense and practical advice that you can use right away.
Hospitality business coach and trainer
Caroline brings more than 25 years of experience in the hospitality industry to her coaching business, advising and training hotels and other companies to get the results they want.
Qualifications & Associations:
- Diploma in Corporate and Executive Coaching
- MIH (Member Institute of Hospitality
- BHA (British Hospitality Association)
Marketing and Website design consultant
Lucy’s passion for travel and marketing experience produces practical advice for hotels. With a career spanning start-ups to Plcs, she now runs her own website design and marketing company.
Qualifications & Associations:
- MBA
- MCIM (Member Chartered Institute of Marketing)
- MTS Consultant (Member Tourism Society)